No negative comments towards sponsors?
 

I'm writing this post in reference to a post on this site yesterday that was shutdown because of negative feedback towards a site sponsor.

I realize that Casey owns this site and as much as we like to think we are share holders, we aren't. Therefore, this site can be run anyway the owner likes, and I understand that it's not good for business to bash the sponsors because of that whole "bite the hand that feeds you" concept.

However, I didn't find the poster to be "bashing" as much as stating an opinion possibly fact.
My question is will sponsors interests always be above the other members as long as they are paying this site money? What if they operate nefariously and to the detriment of the rest of the members on this site? Members, some like myself, who pay money for a premium membership that do not want to spend their hard earned money on an inferior product.

If I went to your accounting firm, paid you, and let you know about my Ponzi scheme, should I be protected because I was paying your firm?

Not griping, just curious where the line is of sponsor interest vs. good of the salty community?

i'm waiting to see how this one goes.......

I would say if you have a problem with a sponsor try to contact them. If after several failed attempts contact Casey or a mod. I know Casey probably doesn't want bad business practices associated with his site. But rules are rules. Sponsors are what makes this site run.

What's the issue with Duce rods??
I seem a closed thread on that.

There are many companies out there that sell junk ; most don't last long.
I can't understand why or how a company expects to grow by not backing thier products / warranties.

As far as the bashing.... I have seen an "opinion" turn into a bash thead fast fast on here.
I gues that's the reason for closing the thread

The OP did not bash, was not given an infraction and the thread was not deleted.
The thread was locked so it would not become a bash fest.

This one will probably get closed too.

I agree with what Bob said, but, I also see the point of the OP. If I were to buy a "custom" rod from Jude, paid for it in advance and, 2-3 months later I haven't received it, along with no reason why.....I would contact Jude and unless he told me up front that it would take 8-12 weeks to complete...he better have a satisfactory answer. Let's say, after a half dozen attempts by phone to contact him over a week span, he never answers or acknowledges my phone messages......I would have no problem blastin' his azz on Salty Cajun. And, I think I would have every right to do so....sponsor or no sponsor.

I realize Jude has nothing to do with this situation. His name was used for reference only. Besides...it's the first name that came to mind. :rolleyes: :smokin:

As I suspected.

So if there is a serious issue with a company who is a sponsor & someone wants to inform the members of what happened....

How could that be accomplished??

This is exactly my point...

Do as the OP did without bashing the sponsor. We are all adults and we all know there is a right way and a wrong way to state our opinions. Choose the right way and you should be good. Choose the wrong way and get an infraction. If you're not sure, don't take a chance.

I understand this and I thought he brought up his complaint properly, but if he did the right way why was the discussion silenced?

This seems similar to how the main stream media and the current administration handle things... Benghazi anyone?

It was so others would not ruin the thread. If you have specific questions about this particular incident, pm the OP and ask him.

Paul,
Thank you for the suggestion.
I'm not in the market for a rod and that wasn't my point, the questions I want answered were directed at Casey, not the OP.

The power of the dollar....nuff said

Then I suggest you send Casey a PM so "w" can quite trying to ruin this thread with his attempts at humor.

I understand your questions and concerns but you can see how some people are. Kinda proves the point for locking the thread.

Mo money mo problems

I am going to re open this thread. I was coaching my sons baseball game tonight when this was posted so I could not respond.

The op did nothing wrong and was not given an infraction. If I wanted to cover it up I would have deleted the thread. He made it clear he is having an issue with Duce rods and if his issues are true then I have no problem with people hearing about it as long as it was done in a respectful manner which it was.

Threads on here get out of control fast, the thread was closed to avoid a bash fest of one of our sponsors. That being said they are not above criticism if they are not doing right by people then people should know about it so the thread was not deleted.

Does there need to be a 768 page thread to warn people? No the thread stayed so that if people do a search for that company they can still see what people had to say. I think it is a very fair way to handle a very bad situation.

For the record I will also always try to contact our sponsors myself when a member has an issue.

i just took a fat duce!

LMAO you know that road all to well i suspect.

That seems fair, thanks for the response.

The only problem with shutting the thread down early is that what if the OP had a personal issue with Duce? No one else was able to comment on the section and they could have been Pro Duce and have had good experiences with them and would come to the companies defense. The larger the sample size of the responses, the more the consumer could make up his own mind based upon why the majority were saying, not the biased few on both sides of the argument.

That is why I don't believe censorship is best either way you look at it.

Understood, it is a fine line and delicate balance. No doubt we make errors in judgment sometimes and are not perfect. Every situation is different.

Billystix comes to mind......He wouldn't back up his words, he was a sponsor, he didn't last too long once his rods started breaking.......

That dudes idea of giving away a free rod consist of

$50 shipping
$30 Sticker fee
$20 Color fee

Has anyone got a response from duce?

IMO, I think Casey handled it correctly by closing the thread. I also know that Duece is good people and I feel the problem will be rectified. I have some of the original rods built by him when he was still doing barber work on 90. I have one in my closet for my brother-n-law that needs repair and has been sitting there for a year. It's not Duece's fault, I just put it there and forget to bring it, and it's not mine so I guess I really need to drop it off soon or my BIL will start to wonder. They are making good on the rod, I just have to take care of it on my end.

about a year ago you wouldve swore SC was a twitter feed for Duce.... now nothing.

While I have no dog in this fight, I'd say that Anthony and company are probably experiencing some growing pains. When I started my business, it was easy to stay on top of every little detail and, keep everyone in the loop as to what was happening around the shop. As my business has grown, the time has flown and, yes, I drop the ball from time to time. I forget to make a phone call when I have 4 lines going crazy, parts to order for 7 or 8 cars, supplements to submit and, estimates to write.

I'm not excusing any actions but, I have to admit, I've had a few customers downright pissed at me for not responding in what they felt was not a timely manner. They were in the right but, it does sometimes happen. That said, by the time it was said and done, I had them back on my side and, if this is the case with Duce and Co., I'm sure they will make right on it. Also, as time progresses and, the big jump in growth tapers a bit, they'll learn time management to the level in which business has grown.

Thats what I figured as well. He is pushing his product outside the state, but may need to expand his operations and employees.

Good for them, hopefully they get into the larger market

Great show..

Shark Tank be eating people up......

Customer is always right. You can always commumicate via Certified Mail to make sure he receives it.

You can only hope it is growing pains for a business owner. I am experiencing them now and SC is my only sanity!!!!! :D

As the saying goes, "First time, shame on you....second time shame on me!"

And the mods handled it right IMO!

Maybe the Duce crew loaded up and went to Russia to film another fishing show just saying.

If SC errors here, it needs to be on the side of the sponsor.......

We see all too often here we have drama queens with no axe to grind on either side of the issue sticking there egocnetric noses around.

I think it was handeled just fine.
If a sponsor is making/supplying/or doing crappy work/products........they will be gone soon enough.

Some of our sponsors are guys from the forum that have started their own dreams.
We should be the first to give them a pass when growing and learning about the new business.

Very, very well said

I read it and I think Casey handled it well. legitimate issues discussed is one thing, venting and bashing is quite another.

Any word from duce?

I seen em on "gaff life" ; tv show that salt-life makes.

Dude said he was so salt life his toilet flushed with saltwater....

he may still be stuck in the mud and can not return phone calls

Thats a good one lol

Any word? Thinking of getting a couple rods but not untill i hear that this is resolved.

Go through a dealer and let them handle the issues if you do happen to have one. These guys are growing and are in the stage between being overwhelmed an hiring service personnel, a dealer has a much better relationship with the company and can fight the fight for you.

thanks
 

I had a issue with a deuce rod. I talked to Anthony about it. I meet him at heberts and he took care of it. I will buy again with them. I want to also shout out to deuce rods for giving away rods as door prizes for the southwest junior bass club. a student od mine won it he was so pumped. he had to bring it to school to me. great job


soileau

We need a like button for comments like this.


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^^^^^^^^. Agreed

Why should getting warranty work on a fishing rod be a fight. LOL explain??

It shouldn't, but apparently they are having to right now. LOL, get it???

not true at all for acadiana outfitters and rail side both say that they wish they would have a better relation ship with the company seeing how close they are to the stores