Nissan of Lake Charles sucks!
 

The old lady wanted a Nissan murano, been wanting one for a few years. So we decided to go look at them after seeing an ad in the paper advertising them for cheap after discounts and rebates. We get there and they pull bait and switch. Try to put her in another package that's $10k over the advertised offer. They were extremely pushy. Tried to walk out several times but they literally wouldn't give my wife her drivers license back. I thought I was gonna have to call the cops for false imprisonment. We finally walked out and the salesman comes running out on the phone (bull****) and says he's got a wholesaler on the phone right now who will come pick up her car for $6k but it has to be right now. I mean this guy was pulling every trick in the book. She ended up buying a murano but now is having trouble gettin service that was promised. That place is the epitome of Car salesman stereotypes. I went up there Monday and her old car was still there, maybe that wholesaler changed his mind. It's a disgrace. Don't ever go there and deal wit these wild animals.

P.S. I bought a truck from Bolton Ford last December and it was nothin but a pleasant experience. They shot me straight and didn't hassle or try and run any games or gimmicks.

They makin underhanded deals.... ERYDAY!

My wife and I went a few years back just to give nissan a chance even though we knew she would end up in a Yukon XL. It didn't take more than five minutes for me to leave and know that I would never go back there.

After all that you posted, you actually bought a vehicle from them? It seems like you might of been forewarned as what to expect but you didn't pay attention to them. Next time RUN

Here's a trick when buying a car..... walk in with a copy of your license and a copy of your trade in keys........ when you ready to bounce...... you have nothing to worry about.

Funny, I was just about to post up something about Lake Charles Mazda which is owned by the same idiot that owns Nissan of Lake Charles.

The wife wanted a Mazda6. I tell her to go test drive first to see if she likes it. She likes the car so I go on my way back from fishing and look at it. The salesman is a pretty nice young guy, just got out of the service. Not too pushy. I tell him I will talk to the wife and we will get back to him. The wife and I talk and she wants the car. I email him the same and tell him to send me his best price. He writes back and says he wants to earn my business, how can he do it. I write back and tell him to earn my business, you have to at least give me a price and I want your best price. He tells me he will work up something the next day. Several days go by and I hear nothing. Yesterday I get an email that say he can sell me a car for MSRP. Wow, what deal! He also tells me all the dealer added services they did to the car I will get for free! A simple search on autotrader.com reveals much better deals.

*** is wrong with these people. I guess they think everyone that comes in there is an idiot. Granted, lots of folks are idiots,and they make their money off of them, but if you treat everyone like a moron you are going to pizz a lot of folks off.

The owner is supposedly from New Orleans and from the way they operate their dealership I believe it...bunch of shuck and jive and BS.

I have already found a deal on a Mazda for far below what they offered (MSRP). They won't be getting any of my business. You should sell the sales force they have up in Deridder. Most of them don't have teeth and they all look like they came out of a homeless shelter. They all say the same stupid lines when trying to sell you something. These folks are such a joke.

Yeh man never listen to what they say. Guy at Acadiana Dodge tried to tell me he had a wholesaler in town just that day that his specialty was a Honda accord which my wife was trying to trade. And he could give her best value. He was trying to get us in a brand new Durango Citadel for like $45k. I talked my wife into leaving and came back a month or so later and they had one with 15k miles for about $10k cheaper. Jumped on that one and they gave us same amount for her car they were offering when "accord man" was in town.

Correction, my wife bought a vehicle there. Figured Id warn the members of saltycajun.

I cant stand a car salesman.

Dealt with them once years back. Ended up getting them on lemon law. Screw them and Nissan

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Go to Houston. David McDavid Nissan. Know some folks that bought from there. Beat LC hands down on trade and new Nissan.

I know Bolton Ford is a sponsor and I thank them for that. However the best car buying exp. I had was at LaFourche Ford. Talked to Jude the Dude whowas just a salesman at the time. Told him to give me his best price, I liked it, it was it and that was that. He was cheaper then Robichaux and Terrebonne Ford and they are local to our community.

My wife has a Murano from there. The sales lady was pleasant to deal with, but she no longer works there.
The service manager is a **** head. Every time we go in there, I have to go to the owner to get things fixed under warranty.
One time, under warranty, something was wrong with the computer. Service manager wanted to charge me to fix it. He said I didn't change the air filter correctly and didn't use a Nissan air filter. I went straight to the owner and he told the service manager not to charge me.
This happened several times for different reasons. Same guy. I'd rather pay someone else to fix it than to go back in for warranty work.
The owner is a stand up guy. He always took care of me. But I shouldn't have to go to him every time I have a warranty issue.
That place has turned me off on Nissan. Even if they were a good car, I wouldn't buy another because of the service I got in Lake Charles.

I will give another plug for Bolton. I've bought 3 new vehicles in my life and that was the best, easiest experience I've ever had. And not just saying that because they are a sponsor. They shot straight and let me put myself into a new vehicle. I wasn't pushed into one.

That's how it was at Bolton. It was like buying a loaf of bread at the grocery store. He gave me a price on a new truck, told me what he'd give me for trade in, and that was it.

Spunt,

I haven't been on SC in a long time, but I try to check in when I can. I saw your thread and wanted to thank you for your kind words. I'm sorry to hear about your experience at Nissan of LC. Not to sound cliche, but I've always followed the Golden Rule. It's simple, fair, and our customers seem to appreciate it. I'm a consumer, also, and I can't stand poor service. It's just a matter of finding the right product and right people to buy from.

-King Bolton

..

Allstar group in BR is a pretty good bunch. My cousin is a finance manager there, so I didn't have to deal with a salesmen much.
But the guy who did help find the truck I got and my wife's car was pleasant to deal with.
We traded my Chevy and her mazda6 then bought my tundra and her Camry within 2 hours.
Pretty simple and straight forward. I recommend using them and if anyone is in the BR area looking ill give u my cousin number So u can deal with him from the start.

Internet shop prices! I've always dealt with Service and have always had a great experience with the, but this time the wife wanted a GMC. I got prices from nearly every dealer from here to Houston. Did a little haggling owner email and when I got a price I liked I took it to the local dealer. Match it or I'm walking. I also spoke with a guy that used to work for the company that did the dealers leather work and found out what they charged the dealer to add leather. I told the salesman I knew the owner and what he charged for leather and I wasn't spending a dollar more. I ended up with the car with added leather for waaaaaay under sticker.

I think my next one will be a Ford though, so I'll be passing by Bolton first.

Contrary to that service I had terrible service at your dealership. Thanks for selling me a POS truck. 30 days after I bought it from you guys the transmission went out. Really appreciate it

Because they made the truck, right?

So did they fix it for you?

Do you live in Texas? Thats right go spend Louisiana hard earn money in Texas!!!! Dumb statement

I'm very lucky because I hate getting price from a salesman. They company give us a code for when we decide to buy. So I know what the price is before I go to dealer. So when I'm ready to buy, I just call or go by. Tell salesmen what I want and get him to say what he will give me for trade. Have been buying from Gulf Coast in Jennings. Have always had great service there.

I do not live in Texas and agree with spending my money local but we are currently in the market for a vehicle and we have looked around Baton Rouge. Just out of curiosity I looked on eBay for new vehicles and found a dealership in Texas that is advertising the same vehicle as here for $4000 cheaper and with lifetime power train warranty. I did contact one of the salesman here that I was dealing with to ask him if he could match it and he said no way. I have not contacted the Texas dealership yet but I do plan on it in a couple weeks when I'm ready to buy.

Read the fine print on the " lifetime ppowertrain" policy. You prolly would have to do all your service there at a ridiculous price" Live in Louisiana, earn Louisiana money buy in Louisiana. The car you are looking at in Texas might nit have same equipment pack. Or better yet been in some kind of let say hail damage,, insurance paid them off and guess what u buy a car with 10k in damage and they fixed it up and of course they will sell it to you for $4000 less and still made $6000 off off you and plus $10k from the insurance company.

Let me be a little more clear because I didn't not speak 100% truth...99% though. I was 3 days out of the 30 day warranty. The salesman talked me out of an extended warranty and pretty much told me it was useless. If I would have brought the truck in when I first noticed symptoms of the problem then it would have been less than 30 days from purchase. I thought it was coilpacks/sparkplugs bc f150's are bad about that, but a week or two later transmission goes out. I bought a "certified pre-owned" that went through a "powertrain program" or whatever its called. They (King/dealership) said there was NOTHING they could do about it besides replace the transmission to the tune of $3000. They also OFFERED to tow it and diagnose the problem for free, then tried to charge me $100 labor to diagnose the problem.

I'm not the person to sit around bashing a person or business so I will not do that here. I have someone that takes care of issues like this and I believe he will solve this problem in his own way. I just wanted to share my experience. I bought a used truck to hold me over for a year or two before I drop the $ on a brand new pickup truck, and now know where NOT to do business.

I'm an honest person that works my a$$ off for what I own and believe what goes around comes around and have seen it first hand many, many times. This statement does not even include the other issues that were not resolved in this experience. I hope that clears my previous statement up, as anyone that knows me, knows I wouldn't make this up.

The issue isn't with Ford, I plan on buying another soon and during the process of buying my truck looked at vehicles for my ol lady with the intentions on using the dealership again. They sold me a truck that went through a "Powertrain Program" and the transmission went out within a month. They didn't stand behind their product.

Bdub,

Respectfully, you may be confused or misunderstood. Let's get to the facts.
First, I'm very sorry that your transmission failed shortly after purchasing a truck from us. I don't take that lightly, and I understand your misfortune.
My first concern is that you say the transmission went out after your 30 day warranty, in which case our company is not responsible for replacing the transmission. You agreed to this when you signed your contract. You then said the transmission failed within the 30 day warranty. If this is so, I'll write you a check first thing Monday morning.
My second concern is that you say a salesman talked you out of purchasing an extended warranty. This is hard to understand because our salespeople make a living selling extended warranties. If in fact he talked you out of purchasing a warranty, shame on him. Ultimately, it is the buyer's responsibility to make this decision.
Next, you say you purchased a "certified pre-owned vehicle". All CPO vehicles that we sell come standard with a 100,000 mile powertrain warranty. If your vehicle was Ford Certified, you would have a warranty that would have covered your transmission.
Then, you say you were offered a free tow and diagnostic that you were wrongfully charged $100 for. If this is true, I owe you $100 and would like to reimburse you.
Lastly, you've expressed "other issues". I want you to know that I care, and I take my customers business very seriously. I have a family to feed and I don't accomplish that without making my customers happy. PM me anytime if I can help you further.

Best,

King

Like I said I'm not trying to bash you guys, just trying to share my experience here. I will send you more details tomorrow via private message. Besides the issues Ive experienced the truck is very clean and drives great. I don't want to put any more info out here if the problems could still be resolved.

^^^^Thanks Bdub. I'm here to help.

I purchased a CPO and I got the 100,000 mile warranty.

I'll go where the deals are the best. If I find a good deal in La, then I'll buy in La. Not a dumb statement in my book.

I shop for vehicles on Sunday, then call and make the deal on the phone.
If they got the right price and bring the vehicle to me, I ain't go no problem.
I ain't going to no dealership and haggle. I hate going to dealerships.
I am the customer. If they want ma bidness, they deliver and do paperwork at my house.

It's your money you do what you want, but the next time someone gets layoff or programs get cutted because of a lack of funds..DONT COMPLAIN!!

I know a guy who owns a couple crew boats who does this.

Did it for his son too.

My wifes past 2 cars were located in Texas, then we got the local dealership to go get them and bring them to LC and we bought them from the local dealership.

The first one was with Bolton. On the second one, unfortunately, we didnt hear back from our salesman the following day like he said we would, and after a couple days of feet dragging we had to go Tarver to get it. It was a specific vehicle and both dealerships were looking at the same one that was located in Dallas, she really didnt want to lose it by waiting. Tarver was sending someone to get it right then. I still find service at Bolton and Tarver to be pretty equally comparable.

Who wants to buy a foreign vehicle ANYWAY??????????

Nothing wrong with foreign vehicles. My nissan has held up way past my expectations.

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Just read that fine print! Lifetime Powertrain Warrenty for no extra money. You pay ZERO for repairs ANYWHERE in the nation and they are a top rated seller with 100% positive feedback and that was out of 141 reviews. And these vehicles are brand new from the factory so I don't think you have to worry about hail damage. Think I'll drive to Texas and keep my hard earned money in my pocket.

I drive an American made truck, but when you're done singing the Star Spangled Banner, take the phone or computer you just typed this on and throw it to the road, cause ain't a one of them sum-bich's made in America.

:rotfl::rotfl::grinpimp:

You be supprised with all the "brand new" vehicle on dealership lots. By law they do not have to disclose damage to "brand new" vehicle if its less that 20% of the car value...Nothing is free, someone have to pay for it..all the dealer is doing is pass it along as part of the cost to whatever you are buying...hence you are the one paying for it..most import cars come with a 5yr/60k miles powertrain warranty anyway...more than likely you would trade that car in within 5 yrs anyway..When was the last time you kept a car "lifetime"?

nozediver, do you happen to work in automotive sales?:rotfl:

I know I will not have it for a lifetime but I have paid 3 grand for transmissions after 100k miles. I paid 1800 for an extra Warrenty on the truck I am in now and it has a deductible. That lifetime I'm speaking of says in the fine print no deductible. You have to admit that's a pretty good deal for a vehicle that is $4000 cheaper then here. I wish I would have got my truck from there cause I would hold onto it for a work truck. My wife has 48,000 miles on her SUV now and it's only 18 months old. She burns the road up!

I keep all my cars for 10 years. I read an article once that said if you don't and you trade every three years that over the course of a lifetime you will pay close to 400k in car payments. I am getting ready to let the wife off the hook on the 2005 Honda Van a little early as she is complaining about driving a nine year old vehicle. I do like the imports for small cars versus American as they are more reliable and hold their value much better. Fort trucks, I buy American; American trucks resale is just a little behind Toyota and ahead of Nissan. I drive a Ford truck and probably always will. I got 215k out of the last one before I sold it and it was still going strong. I have had three of them and all of them were awesome.

My old hoopty is 15 years old. I paid $27K for an F-250 diesel 15 years ago. They are over twice that much now.
Keeping her till she dies. I got a new F-150 2 years ago. If the diesel lasts 20 years, I will get 20 out of the F-150.

Dear Mr. Nozepicker,

I generally don't complain much about anything. I would like to know what makes you an expert on this subject? Or at least that is the impression I'm getting from all your posts.

My wife drives an 07 Ford 500 with 82,000 miles on it. Just put a second set of tires on it. That was a first! Use to be when it needed new tires I would trade it in.

My truck is an 08 GMC Sierra, The Check Engine light has been on since 30,000 miles. I have changed the upper control arms, i need to get a new set of tires for the rear, I'm going to roll it till the wheels fall off. I bought that truck for 23,000 brand new. There is no way I could touch a similiarly equiped brand new one for less than 30,000 now. I'm not into spending that much money on a truck that drive to a fab yard where they blast and paint and nothing is paved so you have dust all the time.

Nissan
 

Nissan= DEMOCRATS