Duece rods
 

Does anyone know how to get ahold of someone from Duce? I had a rod break and sent it to them 3 weeks ago with a check and still have not received my new rod. I have tried to call the number on the buisness card and left messages with no return. Does anyone know if it normally takes this long ? Also in no way am i trying to bash them either.
Please help

They don't get in a hurry with anything. Took anthony 3 months and a reminder from me to check his calendar and get back with me. I'm sure you will get your rod back. Be patient.

What was so wrong with my post to delete it..... I was just giving the thread a post so someone would possibly help the guy out.
Didn't speak any bad words about the company.....

Sounds bout right.... Weak customer service

I guess thats one of those benefits of buying local.

ASR what up??!!
How ya been??
The "Duce crew" will speak soon
Lol

I'll say it again since asr is slow in the brain, I have nothing to do with the Duce Rods company. I am good friends with Matt and have been best friends with Anthony since 6th grade. I don't take anything personal that any of you guys say about the company, it's none of my business.

Only thing twisted bout a Duce rod is getting customer service; how hard is it to get a rod fixed.... Really if they are building rods they have to have some plan for what to do when a rod breaks so that it's not a black eye on them... As it has turned into.

Sounds like excellent customer service :rotfl:

like i said im not bashing no one. I really like my rods i have from them. i just want my replacement. no bashing intended at all

We understand.

Stop *****ing and call him

Anthony

337 458 0142

can i buy a vowel...i

not *****ing was trying to see if anyone knew if it normally took this long or if there was someone else to call. another user has gave me this number. thanks

All is well.....

BTW,I actually have a duce and I really like it....however because of their PR guy on here I will not buy another one....:work:

Duece
 

Thanks for the info...made my mind up on duce rods....

I won't buy until service is changed for the better and it trickles to the grass roots portion if the market - the smallest customer should receive the same support as the largest, until it trickles to the feedback in a positive way in places like SC I will hold onto my money.

I'm open to field trials sponsored by the company though ;)

why do you always stand up for this guy when his customer service issues suck so bad that someone has to make a post about it to finally get them to do something about it??

X2....I guess he is trying to get a free rod and I bet he does not even use one.

duce = next billy stix