Yes call them up and ask to speak to a supervisor and tell them that you are willing to sign a new contract with them and if they don't want to that you are going to drop them in 6 months and go somewhere else or that you got a deal from someone else and that you will just pay out the few dollars that is left on your present contract and go with someone else. Just don't give up. I just upgraded my wife's phone and I had 10 months left on her Iphone contract. She wanted a Lumia 900 and they wanted $445.00 for the upgrade but after some talking they gave it for $99.
Just call them and insist that you will drop them and they will come around, but it has to be done by a supervisor
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