I just got back my Zane 580's that fell off my hat and cracked the left lens, sent them off on a Thursday got them back the next Friday, in the repair they said there was also a defect in the rubber nose pads they sent me a brand new pair for $11.95. Not to bad, same thing happened to a pair of fathom 420's I cracked the lens and they charged me $60 for a brand new pair, guess it all depends on what they find and who processes the repair
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