from what I saw when researching buying one the circuit board is the most common part to fail and it does do things like stay on full thrust or go in the wrong direction.
google the nearest warranty repair shop near you and they can get you the parts or fix it for you.
if your looking to source it yourself I find its easier to find it under mercury part numbers because mercury rebadges the motorguide motors and keeps parts in stock a lot longer then motorguide does.
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