I'm glad you were able to help her, and SC is open 24/7 for your venting pleasure . . .
My 20 year old son came home one day and said a friend told him "I don't have to be smart, my phone is". I guess that's good as long as the batteries are charged and there's a signal.
Watch the movie Ideocracy. That is where we are heading and it's not just the gubmint that is leading us there.