Quote:
Originally Posted by fisheye
Hotels overbook inventory as well. It is based on an expected attrition or "no show" percentage, and is an attempt to maximise revenue by achieving as close to 100% or better occupancy. In the hotel business one usually has a backup plan to "walk" clients to nearby comparable accommodations in a bad situation. Kinda looks like a manager somewhere put the company needs ahead of customers and skrewed the pooch
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I didn't realize hotels did this but economically I guess it makes sense.