Had this happen to me in September!!!!!
The Ford garage should know about this and they have special procedures. I brought mine to a shop in Lafayette to get my oil and lube done before I went on a dove hunting trip in September. He calls me back and said my plugs would need changing in 5k miles so I said go ahead. He calls back and says he will need $2k to remove the engine because he broke one off.
I told him to stop, I had it towed to where I bought it(Arceneaux Ford) and they changed all the plugs and removed the piece for about $500.
It's a common problem, so I think it's a mechanics fault if he doesn't know common problems with the vehicle he's working on. I refused to pay for them to break my spark plugs. But Ford really should have issued a recall on this...Really bad business...
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