I bought a Roll-n-Lock bed cover from someone and after I put it on myself it wouldn't retract like it was supposed to so I brought it to Falk's in Lafayette and they charged me $100 to "take it off and adjust the spring inside and put it back on straight". After I got home with it it still didn't retract right so i brought it back to them and the Tech sprayed some lube on the rails and told me that was all he did. Then he said just make sure you use garage door lube on it so it won't collect dust.
So he told me point blank that all he did was spray some oil on the rails and they kept my truck for 4 days and charged me $100 to do it!
Needless to say, I'll NEVER go back to Falks!
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