There's nothing like great customer service. I recently bought a new Motorguide xi5 trolling motor and when I was putting the batteries in the remote control unit for the first time, one of the 4 screws that holds the cover in place stripped out the plastic. I called Motorguide and they immediately sent me a new one, and I didn't even have to send the old one back which still works. So now I have a backup remote control unit that still works but doesn't seal water tight. I didn't know this but Mercury owns Motorguide. Excellent customer service! There's nothing like it!
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