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BIG RED 1983 05-17-2013 07:59 AM

Quote:

Originally Posted by bayouchub (Post 581215)
any word from duce?


he may still be stuck in the mud and can not return phone calls

Lake Chuck Duck 05-17-2013 08:03 AM

Quote:

Originally Posted by PUREBAY2200 (Post 581216)
I seen em on "gaff life" ; tv show that salt-life makes.

Dude said he was so salt life his toilet flushed with saltwater....

Thats a good one lol

bayouchub 05-19-2013 07:45 AM

Any word? Thinking of getting a couple rods but not untill i hear that this is resolved.

Goooh 05-19-2013 09:02 AM

Go through a dealer and let them handle the issues if you do happen to have one. These guys are growing and are in the stage between being overwhelmed an hiring service personnel, a dealer has a much better relationship with the company and can fight the fight for you.

hewes 05-19-2013 10:10 AM

thanks
 
I had a issue with a deuce rod. I talked to Anthony about it. I meet him at heberts and he took care of it. I will buy again with them. I want to also shout out to deuce rods for giving away rods as door prizes for the southwest junior bass club. a student od mine won it he was so pumped. he had to bring it to school to me. great job


soileau

1fastmerc 05-19-2013 10:46 AM

Quote:

Originally Posted by hewes (Post 581708)
I had a issue with a deuce rod. I talked to Anthony about it. I meet him at heberts and he took care of it. I will buy again with them. I want to also shout out to deuce rods for giving away rods as door prizes for the southwest junior bass club. a student od mine won it he was so pumped. he had to bring it to school to me. great job


soileau

We need a like button for comments like this.


Sent from my iPhone using Tapatalk 2

Clafleur 05-19-2013 09:24 PM

^^^^^^^^. Agreed

specknation 05-20-2013 12:12 AM

Quote:

Originally Posted by Goooh (Post 581703)
Go through a dealer and let them handle the issues if you do happen to have one. These guys are growing and are in the stage between being overwhelmed an hiring service personnel, a dealer has a much better relationship with the company and can fight the fight for you.

Why should getting warranty work on a fishing rod be a fight. LOL explain??

Goooh 05-20-2013 07:24 AM

Quote:

Originally Posted by specknation (Post 581905)
Why should getting warranty work on a fishing rod be a fight. LOL explain??

It shouldn't, but apparently they are having to right now. LOL, get it???

BIG RED 1983 05-20-2013 08:28 AM

Quote:

Originally Posted by Goooh (Post 581703)
Go through a dealer and let them handle the issues if you do happen to have one. These guys are growing and are in the stage between being overwhelmed an hiring service personnel, a dealer has a much better relationship with the company and can fight the fight for you.


not true at all for acadiana outfitters and rail side both say that they wish they would have a better relation ship with the company seeing how close they are to the stores

mikedatiger 05-20-2013 08:53 AM

I feel for Duce and hope they can work through any issues they may be having. As a rod builder, I would have to think long and hard about "ramping up" due to warranty reasons. Have heard of way too many instances of people breaking rods due to their own fault (rolling over them, stepping on them, hitting them, etc.) and then expecting a new rod out of the situation. Shimano must be making their rods for $20 a piece to cover their returns...

Not implying this is the case here, but just saying.

Best of luck to the Deuce team as they grow as they are some good, LOCAL, guys.


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