Yes they are still open. They also carry stihl.
I use to own a lawn business where I had 15 yards on average and mowed them every week to every 10 days. I used the same stihl weedeater with no problems at all from '97-2005...
I don't doubt there is lemons in every brand, but I had some time on that stihl and wouldn't buy anything else. Only reason I can see a homeowner having carb issues (on any weedeater brand) where I didn't, would be that I used that thing everyday multiple times a day where as a homeowner uses it once a week to once every 2 weeks and the carbs can tend to gum up due to cheap gas and thick oil mixtures.
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