I agree with what Bob said, but, I also see the point of the OP. If I were to buy a "custom" rod from Jude, paid for it in advance and, 2-3 months later I haven't received it, along with no reason why.....I would contact Jude and unless he told me up front that it would take 8-12 weeks to complete...he better have a satisfactory answer. Let's say, after a half dozen attempts by phone to contact him over a week span, he never answers or acknowledges my phone messages......I would have no problem blastin' his azz on Salty Cajun. And, I think I would have every right to do so....sponsor or no sponsor.
I realize Jude has nothing to do with this situation. His name was used for reference only. Besides...it's the first name that came to mind.