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Old 04-11-2017, 11:05 PM
fisheye fisheye is offline
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Hotels overbook inventory as well. It is based on an expected attrition or "no show" percentage, and is an attempt to maximise revenue by achieving as close to 100% or better occupancy. In the hotel business one usually has a backup plan to "walk" clients to nearby comparable accommodations in a bad situation. Kinda looks like a manager somewhere put the company needs ahead of customers and skrewed the pooch
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