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#1
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Worst Customer Service Ever Experiences From Ayre's In Beaumont
Last edited by Duckhunter; 07-30-2013 at 09:40 AM. Reason: Corrected details |
#2
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That sucks bad bad, worse part is you could have had someone do that work for a lot cheaper I bet.
Sorry to hear about that |
#3
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wow, I had a situation with a bumper I bought from a place in Baytown area very similar except they sold me a bumper at a discounted price due to it no longer being made and then when they paint began flaking about 2yrs later they covered the cost of refinishing the bumper. I hope you get this all worked out and I will be surr to stay clear of that place and you may run an add on Southeasttexas.com about this.... never know what kind of attention you may draw
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#4
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One of my friends had a very similar experience with with a grill at Faulk's in Lafayette. They scratched up his brand new bumper installing it, and wouldn't cover repairs.
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#5
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I could have had it powder coated for the price they charged. When I first went there last October I asked about a discounted price since the manufacture was out of business and that's when they stated that they would not discount it because they would still offer the 1 year warranty on it. And of course when it came down to the arguing everyone was pointing fingers saying they didn't remember saying I would have a warranty. One of the Beaumont police officers they sent was a tool and didn't make matters any better. He kept pulling his "I am a police officer and ill do what I want card out." I assured him real quick that his rank doesn't mean a thing to me, and it escalated from there. The money isn't the point, I spend near that on a new rod and reel every few months, it is the customer service and warranty they promised.
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#6
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I'd have them on full blast on every site in SE Texas.
The number of times I've had to eat something, even KNOWING it had nothing to do with me(not saying this is your case), would blow your mind! It's all in good customer service. One pissed off customer can cost you the potential of several hundred happy customers! |
#7
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Surely you stopped payment! I would have paid it with check or credit card, then stopped payment and said 'see ya' in court!
Let them take you to small claims court so you don't have to waste your time, money and hassle to get it going. It may cost a few bucks ($25) at my bank to stop payment, but I would have drove out of there without hesitation. Also, this is a civil matter and police can not intervine. |
#8
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I called American Express and stopped payment while I was pulling out of the parking lot. The police were called to the scene when they locked the gates and parked to vehicles blocking my path to exit. That is when I almost lost control. Two officers arrived, the first one was very professional and understood the situation and also stated that it was a civil matter and they couldn't be of any assistance. The other moron wanted to try and show his "power" he had. I was standing outside and when the 2nd officer walked outside he was staring me down so I returned the stare. He walked about 30 ft over to me and stated "Son you better get stepping, and don't ever eyeball me". I let him know I wasn't his son and I am not intimated one bit. Seems they will give anyone a taser and a gun now a days.
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#9
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#10
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they use to do a good amount of business, not sure about now, but I would run adds everywhere I could
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#11
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I have been creating accounts all morning and writing reviews and I will continue until I run out of reviews to write. Hopefully it will save someone else the headache.
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#12
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I bought a Roll-n-Lock bed cover from someone and after I put it on myself it wouldn't retract like it was supposed to so I brought it to Falk's in Lafayette and they charged me $100 to "take it off and adjust the spring inside and put it back on straight". After I got home with it it still didn't retract right so i brought it back to them and the Tech sprayed some lube on the rails and told me that was all he did. Then he said just make sure you use garage door lube on it so it won't collect dust.
So he told me point blank that all he did was spray some oil on the rails and they kept my truck for 4 days and charged me $100 to do it! Needless to say, I'll NEVER go back to Falks! |
#13
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Yeh from what I heard, they sound just like kind of people OP is having problems with(crooks). Cops were involved in my friends ordeal and everything just like OP. |
#14
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#15
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He should have told you before he took it off and had it painted that you were going to be the one paying for it.
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#16
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Take their @$$ to court and I would press charges on them for false imprisonment. They have absolutely no right to hold your keys and forcibly block you from leaving. That is a good way to get shot.
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#17
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That was my understanding, especially when he didn't charge me to take the bumper off, put a loaner stock bumper back on, drop my bumper off to get painted and pick it back up. He never once said I would pay for it or I would have had it done myself. Everything he was saying was "the company is going to charge ME, this much but I am going to make it right." He certainly didn't do anything right IMO.
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#18
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I brought that up to the tool of an officer and he said that I could have left anytime I wanted by simply, walking to the other side of the building and take off walking down the street. Then we got in an argument about that. He didn't understand that I wouldn't take off walking in Beaumont and leave my 50k truck with morons that I am dealing with. And you are exactly right about that how people get shot. When I was walking up to my vehicle to get the original paperwork the officer was behind me and when I opened my door I stated "just FYI I have a weapon in here" and he jumps back screaming "sir step away from the gun, step away from the gun". First off I said weapon, not gun. The dumb *** has been watching too much COPS. Second, if I planned on doing anything I wouldn't have told him about it. It amazes me the level of stupidity of PO these days.
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#19
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Hahaha! Barney Fife.....
Sent from my SAMSUNG-SGH-I727 using Tapatalk 4 Beta |
#20
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Barney Fife was even over qualified when compared to this one!
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