Customer Service

[oldwelder]

Originally Posted by oldwelder

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Done new Echo at home. Great experience with BMC very friendly and not pushy.Hope if i ever need the service dept it is the same. They have just earned a customer for all power equipment needs. Feb 2012.

Unfourtantley I needed the service dept. Something happened and it would take 15 to 20 minutes to get running at full speed. They tried to fix it but still gave problems. They swapped it out for a new one. The way I see it it's not if you have a problem ( anything mechinacal can ) it is how the problem is handled. I would purchase from BMC again. Good Experince in a bad situation.

[weedeater]

Glad they took care of you so well. I am sure you know the effects ethonal is having on motors so make sure you keep it out of weedeater also.

[oldwelder]

Originally Posted by weedeater

Glad they took care of you so well. I am sure you know the effects ethonal is having on motors so make sure you keep it out of weedeater also.

I run mid grade Conoco no ethonal in the boat and lawn equipment. Hope Phillups continues having no ethonal. Do any of you know if the plan to stay ethonal free ?

[weedeater]

I heard rumor that there will be no E10 free stations next yr..... I hope this is wrong and that it will be other way