Tohatsu mfs 50 Shift issue

[smfaunt]

New here. Been lurking for a while. My question is I have a new Tohatsu 50 4 stroke tiller handle and the shifting is funky and has been since I've picked it up. When it is in forward and you go to try and find neutral it's kinda hard and when you do get it to move it shifts right into reverse. Now you can go from reverse to neutral easy. But forward to neutral is difficult to do? Any ideas on this? My dealer is 2 hours away.