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| General Discussion (Everything Else) Discuss anything that doesn't belong in any other forums here. |
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#1
06-03-2012, 07:48 AM
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Customer Service
Originally Posted by oldwelder
Done new Echo at home. Great experience with BMC very friendly and not pushy.Hope if i ever need the service dept it is the same. They have just earned a customer for all power equipment needs. Feb 2012.
Unfourtantley I needed the service dept. Something happened and it would take 15 to 20 minutes to get running at full speed. They tried to fix it but still gave problems. They swapped it out for a new one. The way I see it it's not if you have a problem ( anything mechinacal can ) it is how the problem is handled. I would purchase from BMC again. Good Experince in a bad situation. 
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