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  #1  
Old 08-23-2013, 01:26 PM
cajun bill cajun bill is offline
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Originally Posted by 2ndamendment View Post
Welcome to the Frontier club....nice
X2. Would love to upgrade my 19 to a larger one also. BTW, just to let you know how good Kenner/Frontier customer service is, they just sent me a retro kit at no charge to fix an early problem that was id'ed with slight water intrusion when the boat is loaded up with peeps and the rear livewell is being used. My boat is a 2007. Awesome customer service.
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  #2  
Old 08-23-2013, 01:37 PM
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jchief jchief is offline
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Originally Posted by cajun bill View Post
X2. Would love to upgrade my 19 to a larger one also. BTW, just to let you know how good Kenner/Frontier customer service is, they just sent me a retro kit at no charge to fix an early problem that was id'ed with slight water intrusion when the boat is loaded up with peeps and the rear livewell is being used. My boat is a 2007. Awesome customer service.
What did they send you. I need one.
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Old 08-23-2013, 02:16 PM
bayouchub bayouchub is offline
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Originally Posted by cajun bill View Post
X2. Would love to upgrade my 19 to a larger one also. BTW, just to let you know how good Kenner/Frontier customer service is, they just sent me a retro kit at no charge to fix an early problem that was id'ed with slight water intrusion when the boat is loaded up with peeps and the rear livewell is being used. My boat is a 2007. Awesome customer service.
I would hope they would send you that. Seems to me like something they are supposed to do anyway if you are taking in water.
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Old 08-23-2013, 06:33 PM
cajun bill cajun bill is offline
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Originally Posted by bayouchub View Post
I would hope they would send you that. Seems to me like something they are supposed to do anyway if you are taking in water.
Not all early models had water intrusion problems, probably because each one has a different layout. For instance, I don't have a front baitwell because I opted to have them modify the console so I could put a movable ice chest there as a fishbox to save deck space. My baitwell is in the rear which, when used, adds considerable weight to the rear of the boat, then when I get two guys back there fishing off the back of the boat, there is some water intrusion. It's not bad and as soon as I get up on plane, it disippates quickly. I can't fault them, they have been more than accomodative with me. They recognized that some of their customers had a problem and came up with a solution. Can't argue with that. How many manufacturers would warranty a product that is six years old? If and when I get another boat, it will certainly be a Frontier.

If you've got a problem, contact them. They are very willing to help their customers, but unless you call them, how can they know you've got a problem?
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