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Old 09-12-2014, 09:15 AM
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keakar keakar is offline
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just heard from GM today, they are processing my complaint and will start gathering the dealership records on the repair attempts as well as have a GM rep ride in the truck with me to see the problem for himself.

from what I see on forums they always deny feeling it even if he is bouncing around so I expect my experience will be the same.

luckily from what i read, the GM rep report hasn't been a cause for them to deny any claims yet but I would guess at some point that may change when it starts costing them money to buy back large numbers of these trucks. right now I think it benefits they to quiet those who are complaining so they can continue to deny there is a problem.

I will only need a lawyer to argue with them if they try to deny the claim which I don't see where they have done that in any of these cases yet but will update when I get a result one way or the other
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Old 09-12-2014, 12:48 PM
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Goooh Goooh is offline
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Quote:
Originally Posted by keakar View Post
just heard from GM today, they are processing my complaint and will start gathering the dealership records on the repair attempts as well as have a GM rep ride in the truck with me to see the problem for himself.

from what I see on forums they always deny feeling it even if he is bouncing around so I expect my experience will be the same.

luckily from what i read, the GM rep report hasn't been a cause for them to deny any claims yet but I would guess at some point that may change when it starts costing them money to buy back large numbers of these trucks. right now I think it benefits they to quiet those who are complaining so they can continue to deny there is a problem.

I will only need a lawyer to argue with them if they try to deny the claim which I don't see where they have done that in any of these cases yet but will update when I get a result one way or the other

Might have to take them on a landing strip at Lafayette regional, hard to feel anything on the roads around here!
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Old 09-12-2014, 02:02 PM
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keakar keakar is offline
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Originally Posted by Goooh View Post
Might have to take them on a landing strip at Lafayette regional, hard to feel anything on the roads around here!
well im lucky we have a brand new 2 mile stretch of blacktop interstate here in laplace.

that why I told them to have the rep meet me here at the local dealership for the test drive so I can show him you drift from lane to lane left and right and the vibration is constant and never changing so there is no way its from the road surface doing it.

strange thing is its kinda mild until you get about 5 miles traveled then it gets stronger so I think its when the tranny or rear end warms up.

after about 10 miles its unmistakable.

funny thing is you wouldn't go that far to notice it on a regular test drive when buying it.
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Old 10-13-2014, 07:43 PM
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keakar keakar is offline
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update: GM mediator said flat spots on tires are not a warranty issue so they wont buy the truck back.

really, flat spots??????????

she never even read the service tickets apparently because she has no clue what has or hasn't been done to the truck and just repeated what a service manager said about it on the phone and apparently he never read any of the service tickets either because they said rioht on them in the service dept own inspection that the problem was not flat spotted tires.

it would be funny if this wasn't so serious.

anyway I did two videos to document the vibrations as I prepare to get a lawyer to take them to court and force them to buy it back.

https://www.youtube.com/watch?v=x5LQYCMk_e4

https://www.youtube.com/watch?v=ppSl...m-upload_owner
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