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  #1  
Old 06-09-2013, 02:50 PM
Noel Serice Noel Serice is offline
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Default Duece rods
Does anyone know how to get ahold of someone from Duce? I had a rod break and sent it to them 3 weeks ago with a check and still have not received my new rod. I have tried to call the number on the buisness card and left messages with no return. Does anyone know if it normally takes this long ? Also in no way am i trying to bash them either.
Please help
  #2  
Old 06-09-2013, 04:04 PM
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Ducktrickster Ducktrickster is offline
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They don't get in a hurry with anything. Took anthony 3 months and a reminder from me to check his calendar and get back with me. I'm sure you will get your rod back. Be patient.
  #3  
Old 06-09-2013, 04:14 PM
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PUREBAY2200 PUREBAY2200 is offline
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What was so wrong with my post to delete it..... I was just giving the thread a post so someone would possibly help the guy out.
Didn't speak any bad words about the company.....
  #4  
Old 06-09-2013, 04:49 PM
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Sounds bout right.... Weak customer service
  #5  
Old 06-09-2013, 05:10 PM
bayouchub bayouchub is offline
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I guess thats one of those benefits of buying local.
  #6  
Old 06-09-2013, 05:34 PM
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PUREBAY2200 PUREBAY2200 is offline
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ASR what up??!!
How ya been??
The "Duce crew" will speak soon
Lol
  #7  
Old 06-09-2013, 05:48 PM
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bjhooper82 bjhooper82 is offline
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I'll say it again since asr is slow in the brain, I have nothing to do with the Duce Rods company. I am good friends with Matt and have been best friends with Anthony since 6th grade. I don't take anything personal that any of you guys say about the company, it's none of my business.
  #8  
Old 06-09-2013, 05:52 PM
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Only thing twisted bout a Duce rod is getting customer service; how hard is it to get a rod fixed.... Really if they are building rods they have to have some plan for what to do when a rod breaks so that it's not a black eye on them... As it has turned into.
  #9  
Old 06-09-2013, 05:52 PM
Likeuhboss Likeuhboss is offline
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Quote:
Originally Posted by Ducktrickster View Post
They don't get in a hurry with anything. Took anthony 3 months and a reminder from me to check his calendar and get back with me. I'm sure you will get your rod back. Be patient.
Sounds like excellent customer service
  #10  
Old 06-09-2013, 06:39 PM
Noel Serice Noel Serice is offline
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like i said im not bashing no one. I really like my rods i have from them. i just want my replacement. no bashing intended at all
Last edited by Noel Serice; 06-09-2013 at 06:57 PM.
  #11  
Old 06-09-2013, 06:43 PM
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PaulMyers PaulMyers is offline
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Quote:
Originally Posted by Noel Serice View Post
like i said im not bashing no one. I rally like my rods i have from them. i just want my replacement. no bashing intended at all
We understand.
  #12  
Old 06-09-2013, 07:04 PM
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Stop *****ing and call him

Anthony

337 458 0142
  #13  
Old 06-09-2013, 07:07 PM
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PotLikinisAhabbit PotLikinisAhabbit is offline
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Quote:
Originally Posted by "W" View Post
Stop *****ing and call him

Anthony

337 458 0142
can i buy a vowel...i
  #14  
Old 06-09-2013, 07:08 PM
Noel Serice Noel Serice is offline
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Quote:
Originally Posted by "W" View Post
Stop *****ing and call him

Anthony

337 458 0142
not *****ing was trying to see if anyone knew if it normally took this long or if there was someone else to call. another user has gave me this number. thanks
  #15  
Old 06-09-2013, 08:59 PM
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Quote:
Originally Posted by PUREBAY2200 View Post
ASR what up??!!
How ya been??
The "Duce crew" will speak soon
Lol
All is well.....

BTW,I actually have a duce and I really like it....however because of their PR guy on here I will not buy another one....
  #16  
Old 06-09-2013, 09:12 PM
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shellman shellman is offline
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Quote:
Originally Posted by Noel Serice View Post
Does anyone know how to get ahold of someone from Duce? I had a rod break and sent it to them 3 weeks ago with a check and still have not received my new rod. I have tried to call the number on the buisness card and left messages with no return. Does anyone know if it normally takes this long ? Also in no way am i trying to bash them either.
Please help
Thanks for the info...made my mind up on duce rods....
  #17  
Old 06-09-2013, 09:22 PM
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I won't buy until service is changed for the better and it trickles to the grass roots portion if the market - the smallest customer should receive the same support as the largest, until it trickles to the feedback in a positive way in places like SC I will hold onto my money.

I'm open to field trials sponsored by the company though
  #18  
Old 06-09-2013, 09:58 PM
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Quote:
Originally Posted by "W" View Post
Stop *****ing and call him

Anthony

337 458 0142

why do you always stand up for this guy when his customer service issues suck so bad that someone has to make a post about it to finally get them to do something about it??
  #19  
Old 06-09-2013, 10:01 PM
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all star rod all star rod is offline
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Quote:
Originally Posted by fishinpox View Post
why do you always stand up for this guy when his customer service issues suck so bad that someone has to make a post about it to finally get them to do something about it??
X2....I guess he is trying to get a free rod and I bet he does not even use one.
  #20  
Old 06-09-2013, 10:04 PM
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duce = next billy stix
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