Quote:
Originally Posted by wishin i was fishin
Wow, I have a close friend that raves about Arcenaeux. I was thinking of bringing my truck into them.
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I trusted them at one time when an old school friend was the powerstroke mechanic. When he left a few years, I quit going to them because I did not trust them (because of past experience with other vehicles). While visiting Dallas two years ago, I bought a f350 diesel and have always taken to Hub city for service every time except for ONE time!!! I was out of town and had my wife take it to the new Iberia service center for the works oil change....when I got home and went to wash it, my DPF fluid light reminded me I was still less than half full, was supposed to be included... When I washed the truck I noticed the front wheels were much dirtier than rear....didn't rotate tires....then got me wondering about other checked items and found that my brake pads grew!!!! How can brake pads grow thicker 2-3 mm???? That was it I went back to the shop and the service manager was not ther, so no one "could" help me I'm told. Left my number after sitting and waiting for the service manage for half hour....never received a phone call. NEVER will I go to that service shop again...and I also have a friend that is in sales...wish their service department were as good as hub city. That is my personal experience, if you feel comfortable, take yours....but do yourself a favor and mark one or two wheels if you get the works, and pay attention to all inspection items....good luck
08-10-2015, 08:35 AM
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