Vivint security

[eman]

One of those vivint kids opened my door w/o knocking last summer and found himself staring at the business end of a 357. don't know if he pissed his pants are not but after i got through with him we haven't seen any of them since.

[swt70611]

Vivint has a F rating with the BBB (3210 filed complaints) and countless lawsuits against them.

The companies based out of Utah, Mormon owned which explains the door knockers. We sell the same cool new products but a lot of that stuff is costly. Unsuspecting buyers are sold when they hear the low start up price but miss the monthly rate. That rate is $30-50 dollars a month higher than us or others like us and with a contract of 60 months. You can see that in the long run it's not free or cheap, it's financed and at a rate that's higher than a payday loan.

[BuckingFastard]

they were on the news recently with a warning not to use them. saying it was basically a scam i believe

[Finfeatherfur]

We have repeatedly "escorted" these orange shirt clowns out the city limits, last time they had extra piece of paper with a court date for operating in our city limits without a permit! Our town doesn't take too kindly to overly aggressive/pushy sales people knocking on doors at all hours of the day. You can tell when them and the magazine salesman hit the town, 911 lights up like a Christmas tree. We round em' up and ask why they are knocking on doors after hours. Most are college age kids trying to make a buck. Some are not and have active warrants or criminal histories from other states.

I have nothing against their business, just their sales tactics which make people nervous by coming after hours and knocking on doors. I actually went to my sister-n-law's house and went off on one of them since he didn't understand what "NO" was.

[getonfish]

I have had them for over a year with video monitoring and A/C control. No complaint at all.

[cajunfisher]

I have the same with eps. Cheaper than vivint and local.

[mriguy]

Originally Posted by cajunfisher

I have the same with eps. Cheaper than vivint and local.

X1000000 on EPS

[swt70611]

Originally Posted by getonfish

I have had them for over a year with video monitoring and A/C control. No complaint at all.

If you don't mind saying. What's the monthly rate and contract length?

[getonfish]

Originally Posted by swt70611

If you don't mind saying. What's the monthly rate and contract length?

55 a month/ 3yr. That is with no phone line needed so that makes a little difference. In Houston that is fairly par for the course if you want all the bells and whistles.

[shellman]

Vivant customer service s****,do not recomend to anyone,,,,

[Bluechip]

I pay $50 a month and negotiated a 12 month contract.

They wanted a 60, then a 36 but I told them I would agree to a 12 month and they agreed.

I've only needed their customer service once and it was exceptional. I would recommend Vivint to anyone.

[swt70611]

Thanks, That's about what I expected. There ability to negotiate is based on what the install. The Equipment cost is being financed so the more bells and whistles effects the terms. All security providers have the ability not have to use phone lines. Internet and Cellular is the most common. Vivants favorite scare tactic is to unplug a phone line to show the customer that the system doesn't transmit. they explain how they use internet communication but fail to explain that most internet connection or VIA phone and fiber which have the same issues as phone lines.
We built a wireless mesh network a few years ago that allows us to phone/fiber free wireless in most of SWLA. $30 per month and requires a add on tranmitter