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The Tackle Box (Lures, Baits, Rigs) Discuss everything related to tackle here, including making your own |
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#1
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Duece rods
Does anyone know how to get ahold of someone from Duce? I had a rod break and sent it to them 3 weeks ago with a check and still have not received my new rod. I have tried to call the number on the buisness card and left messages with no return. Does anyone know if it normally takes this long ? Also in no way am i trying to bash them either.
Please help |
#2
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They don't get in a hurry with anything. Took anthony 3 months and a reminder from me to check his calendar and get back with me. I'm sure you will get your rod back. Be patient.
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#3
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Sounds like excellent customer service
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#4
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like i said im not bashing no one. I really like my rods i have from them. i just want my replacement. no bashing intended at all
Last edited by Noel Serice; 06-09-2013 at 06:57 PM. |
#5
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We understand.
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#6
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Stop *****ing and call him
Anthony 337 458 0142
__________________
Waltrip's Saltwater Guide Service jeremy@geaux-outdoors.com https://m.facebook.com/waltrip.guideservice?id=148838538646862&_rdr |
#7
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What was so wrong with my post to delete it..... I was just giving the thread a post so someone would possibly help the guy out.
Didn't speak any bad words about the company..... |
#8
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Sounds bout right.... Weak customer service
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#9
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I guess thats one of those benefits of buying local.
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#10
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ASR what up??!!
How ya been?? The "Duce crew" will speak soon Lol |
#11
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Quote:
BTW,I actually have a duce and I really like it....however because of their PR guy on here I will not buy another one.... |
#12
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I'll say it again since asr is slow in the brain, I have nothing to do with the Duce Rods company. I am good friends with Matt and have been best friends with Anthony since 6th grade. I don't take anything personal that any of you guys say about the company, it's none of my business.
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#13
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Only thing twisted bout a Duce rod is getting customer service; how hard is it to get a rod fixed.... Really if they are building rods they have to have some plan for what to do when a rod breaks so that it's not a black eye on them... As it has turned into.
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#14
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Duece
Quote:
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#15
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I won't buy until service is changed for the better and it trickles to the grass roots portion if the market - the smallest customer should receive the same support as the largest, until it trickles to the feedback in a positive way in places like SC I will hold onto my money.
I'm open to field trials sponsored by the company though |
#16
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duce = next billy stix
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#17
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I just dropped a duce
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#18
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pahahahahaaa
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#19
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Guys I didnt start this post to bash anyone nor their business. To get the facts straight i have a few of their rods and they are the best I have used in my opinion. I just was wondering if it normaly took this long and if there was anyone else I could contact.
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#20
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Quote:
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Bookmarks |
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