Quote:
Originally Posted by Raymond
Bruce I would respectfully disagree with that statement. I lived next to a guy who has given a small college a million $ endowment and bought clothes off the rack. He got sold a Benz one time and only drove it 3 months before trading it for another Buick. Three of my uncles are millionaires next door, always drive used and give generously to charity. Outward appearances never reveal what is in a persons heart.
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I think it depends on what you would call " Wealthy"
one million to one person is wealthy, a million to another would barely get them out of debt and room for a Twix bar.
As for service..................I believe we as the comsumer plays a big role.
If more people walked away, instead of being "awe inspired" by a ball headed man giving out sausage, or wearing the same watch that a golfer wears...........we would rise the bar.
Take drive through for instance.............the whole premiss of the idea is quick service, yet we will gladly pull to the side and wait. And the places now have assigned parking, giving into the idea that they can't cook my damn fries quick enough.
Who the hell runs our of fries at a hamburger and fries joint.
We must demand better service.
Way to go Chris, you have my blood boiling..........
Of course I grew up in a service related business and run several distributor locations where service is all the seperates us from the competition.
Most people think "if we suck less" we will be better.