Shimano not supporting warranty.

[redaddiction]

Originally Posted by jl8200

Just buy your rods from Academy and you can return them for a replacement. I have brought 3 rods back to them on different occasions that were broken and they took them back with no problems and let me get another of equal or lesser value. At least one I didn't even have the receipt. They have a chart in the computer system and can look up the rod's value. It works for me.

I did that once and he manager looked at me like I was insane or something! He wouldn't exchange it.

[mriguy]

Originally Posted by redaddiction

I did that once and he manager looked at me like I was insane or something! He wouldn't exchange it.

X2, said they didn't carry that model anymore (Falcon Bucco) offered me $0.99. Told him to keep it

[Gerald]

Originally Posted by redaddiction

I did that once and he manager looked at me like I was insane or something! He wouldn't exchange it.

I had the same experience about 4 years ago when I took a rod back [with receipt from a few months earlier]. The rod had broken while fishing.... not abused.

I have not bought another rod from Academy since.